Effective Date: [01-02-2025]

1. Introduction

Welcome to The Shaadi Venue (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.theshaadivenue.in (“Website”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

2. Services Overview

The Shaadi Venue acts as a mediator to help users find and book wedding venues in Mumbai. We provide venue listings, pricing details, and assistance with bookings. However, we do not own or operate the venues listed on our platform.

3. User Responsibilities

By using our Website, you agree to:
✔ Provide accurate and complete information for venue inquiries and bookings
✔ Use our services for lawful purposes only
✔ Not engage in fraudulent activities, spamming, or unauthorized access to our systems

Any misuse of our Website or services may result in termination of access.

4. Booking & Payment Policy

• All venue bookings are subject to availability and confirmation by the venue provider.
• Payments are processed securely through third-party payment gateways.
• The Shaadi Venue is not responsible for any payment disputes between the user and the venue.
• Cancellation and refund policies vary by venue and will be communicated at the time of booking.

5. Venue Partner Responsibilities

Venue partners listed on our Website must:
✅ Provide accurate and updated venue details
✅ Honor confirmed bookings as per the agreed terms
✅ Ensure high-quality service and adherence to legal requirements

The Shaadi Venue is not liable for any issues arising from the venue’s services.

6. Pricing & Promotions

• Prices listed on our Website are subject to change without prior notice.
• Any discounts or promotional offers are subject to availability and specific terms.
• The final pricing is determined by the venue provider at the time of booking.

7. Limitation of Liability

• The Shaadi Venue is a booking facilitator and is not responsible for the venue’s services, management, or unforeseen circumstances.
• We shall not be liable for any direct, indirect, or incidental damages arising from the use of our services.
• Users book venues at their own discretion and risk.

8. Intellectual Property

• All content, including text, images, logos, and designs, on this Website is owned by The Shaadi Venue and protected under copyright laws.
• Unauthorized use of our content is strictly prohibited.

9. Privacy & Data Protection

By using our Website, you agree to our Privacy Policy, which outlines how we collect, store, and protect your data.

10. Cancellations & Refunds

• Cancellation policies vary based on the selected venue.
• Users are advised to check the venue’s cancellation terms before confirming a booking.
• Any refunds will be processed as per the venue’s refund policy.

11. Dispute Resolution

• Any disputes between users and venue providers must be resolved directly.
• The Shaadi Venue will assist in communication but is not responsible for dispute settlements.
• In case of legal disputes, jurisdiction will be in Mumbai, India.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

For any queries regarding these Terms, please contact us:

📧 Email: [contact@theshaadivenue.in]
📞 Phone: [Insert Contact Number]
📍 Address: [Insert Business Address]